Where We Ship
We ship across Canada, excluding Quebec. If you're located outside our
shipping zones, please contact us to discuss options.
Shipping Details
- Processing time: Orders ship next business day
-
Delivery timeframe: Typically 3-7 business days depending
on your location
Shipping Options
-
Canada Post Expedited Parcel: Our standard option, at
real-time rates calculated at checkout based on your location
-
Purolator: Available as a separate paid option at checkout
Free Shipping
-
One-time orders: Orders of $49 CAD and up ship free with
Canada Post Expedited Parcel. Free shipping does not apply to Purolator.
-
Subscriptions: Free shipping on most subscription orders.
Free shipping applies when the Canada Post Expedited rate for your address
is $20 or less. For some remote addresses where the rate is higher, the
regular shipping rate applies to that order.
Damage in Transit
If your package arrives damaged or the bottle is broken, please contact us
immediately with photos. We'll send a replacement at no cost.
Contact Us
Velura Hair
PO BOX 20004, RPO Tower Hill
Richmond
Hill, ON, L4E 0K9
Canada
Email:
[email protected]